Help Center

Everything you need to know to create, publish, and share a Kertoons storybook - from your first story to entering a monthly competition.

Quick jump

Getting started (account & login)

Creating a story, saving characters, and entering competitions all require a free account. Kertoons is passwordless - there's no password to create or remember, just your email address.

Creating your first story

Go to Create a story in the nav bar and fill in the form:

Click "Create my Kertoons story โœจ" and a progress bar tracks each step (writing the story, illustrating each page, translating, if requested). A story is 5 pages by default (the site admin can set this anywhere from 2 to 10), each with its own illustration and narrative text. Every illustration costs 1 image credit, so a 5-page story costs 5 credits - if your balance can't cover it, you'll see a prompt to add credits before you can generate.

Reading, downloading & sharing your storybook

Editing an illustration and regenerating it

Don't love how one page's picture turned out? As the story's owner, you can fix just that page:

Printable coloring pages

Any story can also become its own printable coloring book - the same characters and scenes from your storybook, redrawn as black-and-white line art ready for crayons.

Liking stories & characters

See a story or a Character Library character you love? Click the heart to like it.

The Character Library

Characters you (or the community) create can be reused across many different stories instead of being reinvented every time.

Monthly Story Competitions

Image credits, buying more & coupons

Multiple languages, one storybook per language

List any languages in "Also translate into" when creating a story (comma-separated, e.g. "Hindi, Tamil, Spanish") and each one becomes a fully separate, independently downloadable storybook PDF - never English and translated text mixed together on one page - with character names staying exactly the same across every translation.

Translation costs image credits, just like generating an illustration does: each language you request uses 5 credits, charged once per language as the translation happens - so requesting 3 languages for one story spends 15 credits, on top of whatever the story's illustrations cost. You can see a running log of every translation you've paid for - language, credits spent, and when - under the "Translation usage" card on the Usage page, right next to your image usage history.

Privacy & safety

Troubleshooting & common questions

"Out of image credits" - your balance can't cover the story you're trying to create or regenerate. Click "โž• Add credits" next to your balance, or redeem a coupon on the Usage page.

"Please log in" when creating a story, managing characters, or entering a competition - these all require a free account; sign up only needs your email address, no password.

The verification code email hasn't arrived - check spam/junk first, then click "Resend Code" on the login or sign-up page. Codes expire after 10 minutes, so request a fresh one if you've been sitting on the page a while.

An illustration doesn't quite match earlier pages - every character is built from one fixed, word-for-word-identical description repeated on every page it appears on, and each generated image is automatically checked against that description (with one automatic retry if something looks off). Occasional drift can still happen, especially for less common animals or creatures. You can fix a specific page yourself - see Editing an illustration and regenerating it above.

A custom image prompt was rejected as unsafe - Kertoons automatically softens and retries its own generated prompts if this happens, but that automatic retry doesn't apply to a prompt you've hand-edited yourself in the regenerate box - just adjust the wording and try again.

My new character isn't showing up in the public Library - new and edited characters start as a private draft. Open "My Characters" and click "Submit for publication" - it needs a one-time admin approval before it appears publicly.

Important Notice for Educators and Parents

While we take extensive precautions to ensure that AI-generated images are appropriate for children, it is important to recognize that no system is infallible. Despite our safeguards, there remains a small possibility that certain images may contain elements that are unsuitable for young audiences.

We strongly advise that all AI-generated visuals be reviewed by a parent, guardian, or responsible adult before being shared with children or published as part of any story. This includes classroom use, digital storytelling, and public-facing content.

Although we have not encountered inappropriate content across thousands of images created for our stories, we believe in proactive responsibility. Adult supervision and final review are essential steps to ensure that every image aligns with the values and sensitivities of your audience.

Thank you for helping us maintain a safe and enriching creative environment for all.